FAQ

FAQ

Orders

 

We can only update your shipping address before shipment.

To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Once your package shipped, we will not be able to change the shipping address. And we are unable to cancel an order after shipment. Please keep an eye on your order status by checking “My Orders” to make sure you can receive your order.

Once your package shipped, we will not be able to change anything.

 

 

Please note that we can help you modify your order before shipment.

It includes changing the size or the color of an item, removing an item, changing your shipping address.

 

Tracking your order is simple and easy to do.

First, we will send you an email letting you know once your order has shipped.

Second, you can log into your account and find all ORDER HISTORY

Third, you can also send email to service@abbapatio.com to find out about your order.

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